Effective Date: 20th June 2024

This privacy policy (“Policy”) describes how the Professional Footballers Association of Ghana (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our mobile application, PFAG App (“App”).

Information We Collect

We collect the following information from you when you use the App:

  • Personal Information: When you create an account on the App, we may collect certain personal information, such as your name, email address, phone number, date of birth, and profile picture.
  • Usage Data: We may also collect usage data such as the time you spend on the App, the features you use, and the content you view.
  • Device Information: We may collect information about the device you use to access the App, such as the device type, operating system, IP address, and unique device identifier.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and operate the App
  • To create and manage your account
  • To send you important information about the App, including updates, announcements, and promotional offers
  • To personalize your experience with the App
  • To analyze how the App is used and improve our services
  • To comply with legal and regulatory obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the App, such as cloud storage providers, data analytics providers, and customer support providers. These third-party service providers are obligated to protect your information and use it only for the purposes we specify.

We may also share your information if we are required to do so by law or in the good faith belief that such action is necessary to protect the rights and safety of ourselves, our users, or the public.

Your Choices

You have choices about your information:

  • You can access and update your personal information in the App settings.
  • You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing email we send you.
  • You can delete your account by contacting us through the App.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure, so we cannot guarantee the security of your information.

Children’s Privacy

Our App is not intended for children under the age of 18 years. We do not knowingly collect personal information from children under 18 years. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using the App, you consent to the transfer of your information to these countries.

Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App.

Contact Us

If you have any questions about this Policy, please contact us through the App or at info@pfag.com.gh.

CONTACT & WORKING HOURS

(+233) 201630757 or (+233) 271022196
Monday - Friday 8am - 5pm
Lunch: 12pm - 1pm